System Diary Technology News Blog

McAfee intends to cover the users of anti-virus product costs caused by downtime of computers and the need for disaster recovery systems, functionality that was broken due to negligence of employees.

Recall, last Wednesday, many users of McAfee anti-virus products are faced with failures in their computers. A few hours later revealed that the cause served as a defective renewal, on the eve of common company. After downloading the signatures of McAfee were detected in error as a system file svchost.exe infected and unload it from memory, breaking down Windows. Failed update was available for download within four hours, after which McAfee has removed it from the server upgrade. During this time the victims of negligence specialists tens of thousands of users, computers which were running Windows XP SP3.

Official apology for the failure of the product the company brought in two days, and almost a week guide McAfee has decided to compensate the customer costs associated with improper functioning of the anti-virus. For information on how it intends to reimburse the developer, has not been revealed, and all the details of the action plan to tell McAfee in the coming days. The company promised to make every effort to resolve the issue and are willing to make concessions to loyal customers, who in spite of everything will continue to use the products McAfee. These are the producer promised to provide free two-year subscription to antivirus.

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